If you are not satisfied with the item you received, please fill out the Return and Exchange Form when sending back or contact us via e-mail.
Restocking fee may apply according to the item.
Sale items are FINAL SALE, meaning they are not refundable nor exchangeable for different styles.
Free shipping is limited to one exchange per item.
The customer is responsible for paying shipment of returned item(s) unless we have made a mistake in our end.
Stitch Lab is not responsible for shipments processed through third parties that get lost or stolen, nor is Stitch Lab responsible for mistaken addresses provided.
Orders shipped to other countries are considered final sale.